Modern Workplace: It’s hard to believe that the modern workplace was a very different place just a few decades ago. Old heavy computers, typewriters, and long, weary minutes of staircase manoeuvres perfectly describe how the workplace looked not so long ago. However, the introduction of personal computers, the internet, smartphones, and escalators have changed the way people work forever. Below, we discuss the five key ways technology has transformed the modern workplace.
Improved Building and Office Access
One of the leading causes of low employee productivity is time management issues and employee burnout. When a building isn’t so easily navigable, and employees have to take the staircases every time they’re going up or down, it creates a lot of unnecessary downtimes. This is where improved office and building access comes in. With the help of technology, employers can now offer their employees easy and convenient ways to get around the workplace with a button.
For example, with escalators and automatic doors, employees no longer have to waste time walking up and down the stairs or pushing and pulling doors. Employers can also install building access control software to increase swiftness and boost security by minimizing and allowing access to various special rooms.
Better Employee Connectivity
These days, employees need to be able to stay connected at all times, whether it’s for work or personal matters. With the help of technology, employers can now offer their employees a variety of ways to stay connected while at work. Email and instant messaging systems allow for quick and easy communication between employees, no matter where they are. With video conferencing technology, employers can easily connect with employees who are working remotely.
Technology has also transformed the way employees collaborate on projects. Now, employees can easily share and edit documents online using various collaboration tools.
Improved Cost Management
One of the biggest advantages of using technology in the workplace is managing costs more effectively. Every business wants to create as much revenue as possible while minimizing expenses and costs. Investing in the right money management tools and accounting software can help businesses save money. Technology also plays a significant role in automating duties, eliminating the need to hire extra employees incurring more overhead costs.
Enables Remote Working
Remote working has become a norm in many organizations especially following the COVIDd-19 lockdown measures that limited physical human interactions. With the advent of high-speed internet and powerful collaboration tools, employees can now work from anywhere. This gives businesses a wider pool of talent to choose from and helps reduce overhead costs associated with maintaining a physical office space.
Better Customer Service
Technology has also helped to improve customer service in the modern workplace. Businesses are now able to interact with their customers more effectively and efficiently. Customers can reach out to businesses through various channels such as chatbots, social media, and website contact forms. This allows businesses to resolve customer queries and complaints faster and improve the overall quality of their service.
In today’s world, technology is constantly evolving and impacting how we live and work. It’s hard to imagine a workplace that doesn’t use some form of technology. From improved building and office access to better customer service, there’s no doubt that technology has transformed the modern workplace.
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